Privacy Policy

1. Introduction

• Purpose: This Privacy Policy describes how Ozzie Geeks Pty Ltd ("we," "us," "our," or "Ozzie Geeks") collects, uses, discloses, and stores personal information obtained through your use of www.ozziegeeks.com.au ("the Website").
• Scope: By accessing or using the Website, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please discontinue your use of the Website.

2. What Personal Information We Collect

Depending on your interactions with our Website, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address, and other similar information.
• Account Information: If you create an account, we may collect your username, password, and any other information you provide.
• Payment Information (if applicable): We may collect billing and payment information if you make purchases or engage in financial transactions on the Website.
• Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other browsing information. This may be collected through cookies, web beacons, or similar technologies.
• User-Generated Content: Comments, reviews, and other content you submit to the Website.

3. How We Collect Your Personal Information

We may collect personal information in various ways, including:

• Directly From You: When you fill out forms, register an account, make a purchase, subscribe to our newsletter, or otherwise provide information directly to us.
• Automated Technologies: Through cookies, log files, and similar tracking technologies that automatically collect device and usage information when you interact with our Website.
• Third-Party Sources: We may receive information about you from service providers, analytics providers, or other third parties that assist us in delivering our services.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our Website. You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Website may not function properly.

4. Purpose of Collection, Use, and Disclosure

We collect, use, and disclose personal information for the following purposes:

• Provision of Services: To provide our services, process transactions, communicate with you, and maintain your account.
• Website Administration: To operate, maintain, and improve our Website, including troubleshooting, data analytics, and testing.
• Customer Support: To respond to your questions, comments, or requests and provide customer support.
• Marketing and Promotions: To send you information about our products, services, promotions, or events that may be of interest to you. You can opt out of marketing communications at any time.
• Legal Compliance: To comply with our legal or regulatory obligations, resolve disputes, or enforce agreements.
• Security and Fraud Prevention: To protect the integrity and security of our Website, business operations, and users.

5. Disclosure of Personal Information

We may disclose your personal information to the following third parties:

• Service Providers: Third-party vendors and service providers who assist us in areas such as payment processing, data analytics, hosting, marketing, and customer support.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your personal information may be transferred to a third party as part of that transaction.
• Legal or Regulatory Authorities: Where required by law, regulation, or court order, or to protect our rights, property, or safety (or that of our users or the public).
• Consent: We may disclose your personal information to other third parties with your explicit consent.

6. Cross-Border Transfers

Your personal information may be transferred to, stored, or processed in a country other than the country in which it was collected. Where such transfers occur, we will ensure they are carried out in compliance with applicable privacy laws and that appropriate safeguards are in place to protect your personal information.

7. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures may include physical security controls, technical safeguards, and administrative procedures. However, no data transmission or storage system can be guaranteed to be 100% secure. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.

8. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy or as required or permitted by law. Where we no longer need your personal information for any legitimate purpose, we will take reasonable steps to destroy or permanently de-identify it.

9. Access to and Correction of Personal Information

• Access: You have the right to request access to the personal information we hold about you. We may require proof of identity before releasing such information.
• Correction: If you believe any of the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you may request a correction. We will take reasonable steps to ensure your personal information is corrected.

If we refuse your request for access or correction, we will provide you with reasons for our refusal where we are legally permitted to do so.

10. Your Choices

• Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
• Cookies: Most web browsers allow you to control cookies through your settings. You can disable or delete cookies, but please note that some parts of the Website may not function properly if you do so.

11. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Ozzie Geeks. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child under 18 has provided us with personal information, please contact us, and we will take steps to delete such information.

13. Updates to This Policy

We may update or amend this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory requirements, or other reasons. When we do, we will post the updated Policy on the Website and update the "Effective Date" at the top of the Policy. Your continued use of the Website after any such update constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we handle your personal information, please contact us using the details below:

Email: info@ozziegeeks.com.au

We take complaints seriously and will respond as soon as reasonably practicable. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).